Hiring Terms

  1. All rental quotations will be confirmed via email after your consultation by phone or email to laura@lauraraecraft.co.uk.

  2. Your quotation will include of delivery and collection courier fees (or installation fee if appropriate) as well as  insurance and laundry costs.

  3. We require 28 days notice to process your booking. You will receive a confirmation email as soon as we accept your booking.

  4. A 50% deposit is required on booking, which will be refunded when the bunting is returned undamaged and unharmed. Any components that need replacing after your hire will be deducted on a pro rata basis (see our prices on the sales section of our site) and your refund processed accordingly. The bunting we supply is intended to be hung indoors, if you do hang our bunting outdoors please be aware that inclement weather may cause damage.

  5. Full payment (in addition to the deposit paid) is required 14 days prior to the event.

  6. You may cancel your booking for a full deposit refund if cancel 60 days prior to your booking date or if the bunting is re-hired.  

  7. We will return your deposits, less any charges for damage or loss, no later than 28 days from the date of your event. Please ensure that you supply bank account details when booking. All deposits are returned by BACS transfer into your bank account. No monies will be returned in the form of cheques or cash.

  8. The bunting will be sent with simple safety and care instructions alongside guidance for disassembling. Addition guidance will be provided with instruction on how to hang it if required.

  9. We can offer a hanging service with 30 mile radius of Royston, Hertfordshire - please email laura@lauraraecraft.co.uk to discuss options if your event is outside this area.

  10. The rental period is for 5 days with courier collection on day 5. If the bunting is not ready for collection, the hiree will be be expected to cover the cost of re-booking the courier which will be taken from the deposit. If  a longer rental period is required,  then please let us know at the time of booking and we will do our very best to accommodate your needs.

  11. Hire from Laura Rae Craft Co.  is limited to mainland UK.

  12. E&OE

Upholstery Tools


07561 827283


Thorney, Cambridgeshire, England

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